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Frequently Asked Questions (FAQs)

Any questions?

What makes your game hosting service unique?

Our service uniquely combines Tier 1 AWS hosting with onbox DDOS protection, using Firehier's VenomX solution. This integration ensures ultra-low latency and robust security against DDOS attacks.

Are there additional charges for DDOS protection?

No, we don't charge extra for DDOS bandwidth. Our inclusive pricing covers the robust DDOS protection as part of the package, ensuring no hidden costs.

What types of game servers can I host with you?

You can host any game server that can be installed on Linux. Our flexible platform supports a wide range of games, catering to diverse gaming preferences.

What kind of ping can I expect?

We offer ultra-low ping, often below 5ms, for players in your country. This ensures a seamless and responsive gaming experience.

How can I manage my game server?

Basic knowledge of setting up game servers on Linux is required. We offer support to assist you in the setup process, ensuring a smooth experience.

What kind of customer support do you offer?

Our 24-hour customer support is available via live chat and email. We are here to assist with any technical issues or queries you may have.

Why choose us over direct AWS hosting?

Unlike direct AWS hosting, we offer specialized DDOS protection for gaming servers, including UDP flood prevention. AWS's dedicated DDOS solution is not only costly ($3000 monthly) but also less effective for typical gaming server needs.

Are your prices competitive?

Our prices are competitive, especially considering the value of our powerful servers with integrated DDOS protection. While slightly higher than basic hosting services, we offer a quality comparable to leading providers like OVH but with the advantage of AWS's extensive global network available in 35+ Countries..

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